FAQ
Frequently Asked Questions (FAQ) – Niharikaa Fabrics
Order & Shopping
A: Browse our collection, select your desired fabric, choose the quantity, and proceed to checkout. Enter your shipping details and payment information to complete your purchase.
A: Yes! We provide fabric samples for a nominal fee. Contact us at [support@niharikaafabrics.in] for details.
A: You may cancel within 24 hours if the order hasn’t been shipped. For modifications, email us immediately.
Shipping & Delivery
A: We offer standard and express shipping. Costs vary based on location and order weight. Free shipping may apply for orders above [X] INR.
A:
Standard Shipping:Â 3-7 business days (India).
Express Shipping:Â 2-4 business days (subject to location).
A: Currently, we only ship within India. Follow us for updates on international shipping.
Returns & Refunds
A: We accept returns within 7 days for defective, damaged, or incorrect items. Products must be unused and in original packaging. See our Refund Policy for details.
A: Email [support@niharikaafabrics.in] with your order number, product photos, and reason for return. We’ll guide you through the process.
A: Refunds are processed within 7-10 business days after we receive and inspect the returned item.
Payments
A: We accept Credit/Debit Cards, UPI, Net Banking, and Wallets via secure payment gateways.
A: Yes! We use SSL encryption and trusted payment processors to ensure security.
A: The amount will be refunded automatically within 3-5 business days. If not, contact your bank or email us.
Fabric Care & Custom Orders
A: Follow the care instructions provided with your order. Most fabrics should be hand-washed or dry-cleaned for longevity.
A: Yes! We specialize in custom fabrics, prints, and bulk orders. Email us with your requirements for a quote.
A: Absolutely! Contact us with details, and we’ll check availability.
Contact & Support
A: You’ll receive a tracking number via email/SMS once your order is shipped.
A: We’re available Monday-Saturday, 10 AM – 6 PM (IST) via email/phone.
A: Our office/studio is located at [Your Address]. Visits are by appointment only.
Still have questions?
Email us at [support@niharikaafabrics.in] or call [Customer Support Number]. We’re happy to help!
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- tel : 90045 19444
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- mail : niharikaafabrics@gmail.com
